# A code opens the wrong page (Help)

URL: https://qrdx.dev/docs/help/troubleshooting/wrong-destination
Source: https://github.com/bucharitesh/qrdx/blob/main/apps/docs/content/docs/help/troubleshooting/wrong-destination.mdx

Why a QR code opens an old or unexpected link, and how to find out what it really holds.

## First, see what the code holds [#first-see-what-the-code-holds]

Take a photo of the printed code and drop it into the [scan checker](https://qrdx.dev/tools/scan-checker). It shows exactly what the code contains.

- If it shows your website address, the code is **static**.
- If it shows a short link like `qrdx.dev/q/…`, the code is **dynamic**.

## A static code [#a-static-code]

A static code stores the link inside the code. It can't be changed after printing.

This happens when a code is downloaded before it was made dynamic. To fix it, print the dynamic version. See [Create a dynamic QR code](https://qrdx.dev/docs/help/dynamic-codes/create).

## A dynamic code [#a-dynamic-code]

Open the code in **Codes** and check each of these.

### The new destination wasn't saved [#the-new-destination-wasnt-saved]

In the playground, changing the address isn't enough: click **Point it to the new address**. In the dashboard, use **Edit link** and **Save changes**. See [Change where a code points](https://qrdx.dev/docs/help/dynamic-codes/change-the-link).

### A smart routing rule matched [#a-smart-routing-rule-matched]

Rules can send some scans elsewhere, for example by device or country. The first matching rule wins. Open **Smart routing** and click **Test your rules**.

### An A/B test is running [#an-ab-test-is-running]

Each visitor sees one version for the day. Another person may see a different page.

### The code is paused or ended [#the-code-is-paused-or-ended]

A paused or ended code opens its **Fallback URL**, if you set one. Check **Access & schedule**.

### UTM parameters were added [#utm-parameters-were-added]

If you set UTM parameters, scans open your link with `utm_` tags added. That's expected, and the page is the same.

## Still seeing the old page? [#still-seeing-the-old-page]

QRdx doesn't cache redirects, so the next scan uses the new destination. If your phone shows an old version of the page itself, reload it in the browser.