Account and billing
What happens to your codes if you stop paying
The Never-Hostage Guarantee. Codes keep redirecting after a downgrade, a failed payment or a cancellation.
Your printed codes are safe. That's the Never-Hostage Guarantee, and it applies on every plan, Free included.
What we promise
- Static codes are free forever. They hold your content directly and never expire.
- Dynamic codes keep redirecting after a downgrade, a failed payment or a cancellation.
- No pausing and no ads. We never pause your codes over billing, and never send your scanners through a QRdx page.
- Limits only stop new things. Existing codes and pages keep working, and you can still change where codes point.
- Export everything. Download your codes, scans and responses on every plan.
- 12 months' notice if QRdx ever shuts down, with a path to run the open-source app yourself.
What keeps working after a downgrade
- Every dynamic code and every page.
- Routing rules, passwords, schedules and pixels you already saved.
- Custom domains you already verified.
What changes
- You can't create new codes or pages beyond the new plan's limits.
- Scan history shows only what your new plan includes. Nothing is deleted.
- Free pages show the "Made with QRdx" footer again.
- Forms stop taking responses once the monthly limit is reached.
- Uploads over your storage limit are blocked.
What does stop a code
Only things you choose: pausing, an end date, a scan limit, archiving or deleting it. QRdx can also turn off a code that's used for abuse.
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